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Estoppelgh

Privacy Policy

Last updated: January 15, 2026

1. Data controller

Estoppelgh S.L. (hereinafter, "the Company"), with registered office at Calle de Serrano, 45, Floor 3, 28001 Madrid, Spain, and Tax ID B-87654321, is responsible for processing personal data collected through this website (estoppelgh.com).

Data Protection Officer contact: dpd@estoppelgh.com

2. Data we collect

We collect the information you provide directly when using our services:

  • Identification data: name, surname, ID/passport number, date of birth.
  • Contact data: email address, phone number, postal address.
  • Browsing data: IP address, browser type, pages visited, time spent, technical and analytical cookies.
  • Contact form data: name, email and message content you voluntarily send us.

3. Purpose of processing

We process your personal data for the following purposes:

  • Managing your contact request and responding to your enquiries.
  • Providing information about our real estate crowdlending services.
  • Complying with legal and regulatory obligations applicable to the participatory finance sector.
  • Improving user experience and platform functionality.
  • Sending commercial communications, only with your express consent.

4. Legal basis for processing

The processing of your data is based on:

  • Consent: granted by submitting the contact form or accepting non-essential cookies.
  • Legitimate interest: browsing analysis to improve our services.
  • Legal obligation: compliance with anti-money laundering and terrorism financing regulations.

5. Data recipients

We do not share your data with third parties except where required by law. We may share information with:

  • Technology service providers (web hosting, analytics) acting as data processors under confidentiality agreements.
  • Competent authorities when required by law (CNMV, SEPBLAC, Tax Agency).

6. Data retention

We retain your data for as long as necessary to fulfil the purpose for which it was collected, and for the legal periods required by applicable regulations. Contact data is retained for a maximum of 2 years from the last communication.

7. Your rights

You may exercise your rights of access, rectification, erasure, portability, objection and restriction of processing by writing to dpd@estoppelgh.com, attaching a copy of your identity document.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

8. Security

We apply appropriate technical and organisational measures to protect your data: SSL/TLS encryption, access control, regular backups and security audits in accordance with industry standards.

9. Changes

We reserve the right to update this policy. We will notify you of significant changes through the website or by email if we have your contact details.